Pick up the phone and talk to someone

I recall my days as a customer service agent for a utility company. It was in the peak of the recession in Ireland and we were meant to be advising on why the bills are higher, why customers were getting disconnected or going on a different plan. It used to reap my heart out to listen to people crying on the phone and asking me how they were supposed to explain no electricity to their children who is writing the leaving certificate.

Racking up arrears in bills and debts is something that can happen to anyone. If your stream of income is cut off or reduced without backup, or unexpected illness affecting your ability to work with no insurance, or company relocation or business winding up suddenly. My point is nobody opts willingly to be in a negative situation.

But when it happens, it simply has to be dealt with. Burying your head in the sand and wishing it will go away is not a solution. Neither is ignoring the calls of your creditors. I know and can tell from my past experience that this style never works.

If you find yourself in arrears or struggling to keep up with your bills, your best solution is to call the company and explain your situation. Sometimes, they have options in place for cases such as yours. Call up and explain, go into payment arrangement to split the bill into manageable portions. If for some reason, you are not able to catch up still, think of rolling over the outstanding balance with the incoming bill and refresh your payment arrangement. Make sure to be chipping at the arrears, no matter how little.

Note one thing for certain, your creditors need you. They need you to be in good health physically and financially, so that you can pay them what you owe. They need you to be back on your feet so you come back a better customer. They need you as a customer as it saves them the additional cost of replacing you as a customer. You also need them to stay in business so they can continue to deliver the service to you.

Being in debt is not the end of life. It can be a season if you are proactive to snap out of it and keep communicating and continuously reducing it no matter how small. The same way little savings here and there can quickly build a wealthy nest, so does little debts here and there can eventually land you on the street with no shirt on your back.

Be wise! After all #YHTK

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